Table of contents
Disclaimer: The editorial deadline for the Annual Report 2021 was the end of February 2022, immediately after the outbreak of the war in Ukraine. We therefore ask for your understanding that all further developments could not be included in this publication. We are deeply shocked by the actions of the Russian government and fear for our 700 colleagues in Ukraine as well as for their families and friends.
Corporate Intro
Editorial
A mindset of recovery: Looking ahead and focusing on people
Our mission statement
Corporate governance - Supervisory Board
Corporate governance – Executive Board
Corporate governance
Our highlights 2021
Global sales development 2021
A fundamental transformation with plenty of opportunities
The Heinemann way towards sustainable Travel Retail
Industry & Suppliers
“The industry will be back with a bang”
Pioneering sustainability on the sales floor
Life is sweet in Amsterdam
Italian glamour in the luxury marketplace
Designing the secure supply chain for tomorrow’s Travel Retail
Business Partners & Customers
Hosting in difficult times
A Special Global Approach
A Norwegian-German success story
Heinemann Italia wins Bologna tender
More than ten years of BF&GH Travel Retail
Beauty becomes an experience
Latest addition to a long-term partnership
Traveller
Travel Retail from the traveller’s point of view
Heinemann & Me: your valuable travel companion – whenever, wherever
GHARAGE VENTURES
Turkish Shopping Delight
„All Yours“ opens at Ljubljana Airport
On course in troubled waters
15 new shopping experiences on the high seas
Employees
A warm welcome to the Heinemann Family
Company Jubilees
Ready for departure to an international destination
Support in times of social distancing
Government & Society
Giving back to the Community
“Window of opportunity” to persuade policymakers early on
The large industry network beyond individual networks
GRI Content Index
Financial and Non-Financial Key Figures