Annual Report
2022
2/53
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Table of contents

Corporate Intro
Editorial
Corporate Governance - Supervisory Board
Corporate Governance - Executive Board
Corporate Governance - Vice Presidents
Corporate Profile
Mission Statement Highlights 2022
Profitability back to Pre-Crisis Levels An interview with CFO Dr. Kai Deneke
Financial and Nonfinancial Key Figures
Owners' Letter
Customers, Partners, and Suppliers
Focusing on the Future of Travel Retail
“Think Big, Act Boldly, Learn Fast”
Sales Highlights 2022
A Strong Multichannel Approach
Strong and Resilient
The Future Is Bright at Sea
For the Best Passenger and Product Experience
Shopping Delights Above the Clouds
“We Move Forward – Together with Our Partners”
Turning Numbers into Stories and Data into Insights
Travelers
MEA Is an Economic Backbone
The Year of Renewal
The Brand Builders
Reaching New Target Groups and Addressing Future Technologies
Amber Island Makes Whisky Come Alive
Taking the Fast Lane to Emotions with Nullpunkt
Please Stay Seated, Duffle Will Deliver
Employees
Making a Lasting Impression
45 Years
Company Jubilees
An Internal Talent Pipeline
Government and Society
Being Engaged Globally to Act Locally
Gebr. Heinemann’s Engagement across the Globe
A Matter of the Heart, a Matter of Course, and a Matter of Giving Back
The Five Cornerstones of Global Social Commitment
Helping Globally
Corporate Responsibility
For Tomorrow’s Sustainable Travel Retail
A Clear Strategy for Effective Climate and Energy Management
Better for the Planet: the Sustainable Product Portfolio
The Human-Centric Company
Setting New Corporate Standards in Human Rights
Facts and Figures
Global Sales Development 2022
Employee Key Figures
GRI Content Index
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